All Alice Cabinetry products are warranted to the original purchaser to be free from defects in materials and workmanship for a period of FIVE YEARS from the date of possession, unless further specific warranties are extended as noted herein. The overall term of the warranty is from the original possession date and replacement parts or products are deemed original for the purpose of this warranty.

What is not covered?

  • The natural aging or darkening of wood color, the inherent growth characteristics of, or variation in wood. This is the beauty of nature and not a defect.

  • Products or parts purchased without our finish.

  • Wear and tear, damage or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage, shipping or handling.

  • Cabinetry that has been exposed to water, also extreme high or low humidity.

If a product is found to be defective upon inspection by an authorized Alice Cabinetry representative, the defective part will be repaired or replaced without charge, If the defective item could not be repaired or replaced, a credit allowance may be issued to the dealer to permit dealer sale on as is basis. This warranty obligation is a LIMITED WARRANTY and is for the repair, replacement or credit adjustment of the defective component and those other components integrally associated with it. It does not cover the transportation damaged transportation costs or on-site labor charges, nor any damage or product failure due to transportation, installation, abuse or misuse. This warranty covers only those products supplied by Alice Cabinetry Inc. Materials and services supplied by dealers and/or installers are not covered.

 

WARRANTY CLAIMS

All goods must be inspected immediately upon receipt for any visible damage. Any concealed damages, warranties, errors or shortages shall be made by the buyer, in writing, with 14 days of receipt of pick up date. Failure to make any claims accordingly shall constitute an irrevocable acceptance of the goods and no claims will be accepted 14 days after picked up. Any exceptions will be at the discretion of a Alice Cabinetry Sales Representative. Alice Cabinetry reserves the right to request inspection of warrantable product. In the event that credit for warrantable product is being requested, the Warranty Claim Form must be completed and signed by the Regional Distribution Manager before any credits will be processed. To initiate a claim, please contact the builder, dealer or contractor who installed and sold the product. If that party is unknown or unreachable, contact the following:

Alice Cabinetry Inc
1501 Doolittle Drive, Unit D, San Leandro, CA 94577 USA
510-240-8888
sales@alicecabinetry.com